These terms apply when you use the Frutigo IT website or request technology support from Frutigo IT. By using the website, you agree to these terms. Service-specific details will be discussed with you before work begins.
Website use
We aim to keep website information accurate and available, but content may change and is provided as general information. You are responsible for using the website lawfully and not interfering with its operation or security.
Enquiries and bookings
Submitting an enquiry or choosing an appointment time sends a request; it does not by itself establish the full scope or price of a service. We will contact you to confirm the service, location, timing and any applicable charges. A booking is confirmed when Frutigo IT confirms it with you.
Please provide accurate contact and service details. Contact us as soon as possible if you need to change or cancel a booking. We will tell you about any applicable fee before you agree to the service or booking.
Services, pricing and payment
We will explain the work and any price or estimate before proceeding. If the required work changes or additional charges may apply, we will discuss this with you before carrying out that additional work.
Our advertised “no fix, no fee” offer applies as described on the Services page and does not change any rights you have under consumer law. Any payment arrangements will be agreed with you when your service is confirmed.
Your devices and information
Please make a backup of important data before a repair, update or other work on a device, and let us know about any special risks or requirements. Only provide the access or information reasonably needed for the agreed work. We will handle personal information in accordance with our Privacy Policy.
Consumer rights and responsibility
Nothing in these terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded or limited under the Australian Consumer Law or other applicable law.
To the extent permitted by law, you are responsible for losses caused by information you provide that is materially inaccurate or by using the website in a way these terms do not allow. This does not limit rights or remedies that cannot lawfully be limited.
Changes and contact
We may update these terms by publishing a revised version on this page. The terms in effect when you request or agree to a service will apply to that request, subject to any later agreement with you and applicable law.
Questions about these terms? Contact us at 30jananh@gmail.com or 0498 808 108.